Province of North West
Your time is now to be your exceptional best at Old Mutual! Job Description Background This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts. Responsibilities Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards. Provides an indirect service to customers and intermediates. Responds to immediate requirements within procedure. Uses standard administrative techniques to coordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same. Moderate (intermediate) to high level of technical knowledge. Partially multi skilled across product and process relevant to the business area. Key Result Areas Documentation Processing Delivers on daily production standards Follows standardised processes and provides administrative support in line with normal business functioning Provides an indirect service to customers and intermediaries Responds to immediate administrative requirements within procedure Uses standard administrative techniques to coordinate own work Personal Effectiveness Accepts and lives the company values Accountable for service delivery through own efforts Collaborates effectively with others to achieve personal results Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months Makes increased contributions by broadening individual skills Quality Assurance Adheres to service and quality standards Performs quality checks on own work Requirements Matric or equivalent Recognition of Prior Learning (RPL) Valid driver’s license Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Closing date: 17 September 2021 SkillsAccountable, Administration EducationMatriculation Certificate (Matric) Closing Date18 September 2021