City of Johannesburg
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Physical Handling of [email protected] Assets:
Maintaining machines in good working order.
Facilitating hardware repairs where necessary. (Shipping/Receiving of equipment, managing repair vendors).
Keeping stores in working order – Access control and Security checks.
Receiving of new stock into stores – formatting – reimaging – preparation of machines.
Scrapping: Raising of POs – facilitation with scrap vendor.
Handover to stand-in when needed.
Accountability for the machines in the stores. Assist with Asset Tracking where needed. Interlocking with Business Controls, Security and Finance Teams where needed.
Assist in special projects where needed.
Virtual Handling of [email protected] Assets:
Use of Global Inventory tracker (GIT) and ServiceNow Asset Management tools – must match stores inventory. Timeous updates.
e-AMT – not responsibility of Physical Hands, however interaction with DRT and GFA teams will be needed.
Issuing of machines ONLY through valid Request ID via GIT/ServiceNow.
Receiving of machines into GIT when machine is returned to stores.
Issuing of machines from GIT when a machine is handed over to the employee.
Daily check of Requisitions page in GIT with adherence to SLAs for setup – handover of machines to the employees.
Maintain Metrics for Issuing/Receiving/Repairing/Scrapping of machines.
Directing customers to [email protected] page.
Courteous and Respectful interactions with customers and colleagues.
Handing over of assets to both New and Existing IBM employees.
Business Controls Compliance:
100% accuracy of GIT to Stores to e-AMT wherever possible.
Timeous and truthful responses to W2W and RIC requests that come from Business Controls Team.
Deadlines for W2W to be met, if extension is needed – this needs to be discussed prior to original deadline day.
Interlock Meetings with the following Teams will be required:
Physical Hands Teams (including DCS team)
DRT team in Mexico
GFA team in China
Ops Team in Slovakia
[email protected] team worldwide
Local Business Controls
And PIT/W2W meetings that might be needed
Time Management, Networking, Teamwork, Agile principles and Conflict resolution.
Word, PowerPoint, Excel, Trello, Mural, GIT and ServiceNow.
Required Technical and Professional Expertise
Excellent knowledge of English
Excellent communication skills (written and oral)
Self motivated and adaptable to a rapidly evolving environment
Good team worker
Highly organised and able to prioritise and plan workloads
Professional with good personal work ethic
Able to understand IT technologies; General knowledge of:
- Mainframe - Unix - Linux - AIX - Windows - Storage - Network
Ability to act with a sense of urgency, responsiveness, ability to work without direction and constant monitoring
Preferred Technical and Professional Expertise
About Business Unit
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
Affirmative Action and/or EE candidates will be given first preference as per our employment equity strategies.