25 Oct
Lesley Snyman And Associates
Ruimsig
Able to troubleshoot networking issues, and assist in the resolution and implementation of network solutions, end-user issues, and supported applications in a fast-paced environment.
** Please note this is an office-based (not hybrid) position for an international company with set working hours between 10:30 and 19:30 (Monday - Friday)
Minimum Requirements and Qualifications:
- 3 years of experience in Level 1 support as a junior network engineer/desktop engine or /server administrator
- Relevant certifications: MCP Certification, N+, Server+, A+
- Basic knowledge of security best practices and network security technologies
- Proficiency in network troubleshooting tools and techniques
- Strong understanding of networking concepts,
protocols, and technologies
- Understand and use ConnectWise to effectively manage tickets to resolution
- Basic Exchange and File Server Administration
Key Performance Areas:
- Monitor client's systems
- Provide both remote and onsite customer support
- Resolve end-user issues and supported applications
- New user setups -including profile creation, application installation, and full testing
- Complete RFQ within tickets for quotes
- Customer interaction and communication
- Troubleshooting and problem-solving
- Security and Best Practices
R220 000 - R250 000 Per annum Cost to Company (Funeral Cover, Training and Wellness Plan)
▶️ Junior Network Engineer Ruimsig
🖊️ Lesley Snyman And Associates
📍 Ruimsig