24 Oct
Cape Peninsula University of Technology
Bellville
To provide students with information about Financial Aid; referral of students to Financial Aid Officers as required. issuing, collection, processing of various application forms for SETA's; Bursaries and NSFAS. Check student's funding statuses on NSFAS portal, overall administration of enquiry desk.
Job Knowledge, Skills and Experience
- Matric/Senior Certificate
- Two (2) years' experience in the administration of Financial Aid
- Knowledge of Financial Aid Policies and Procedures
- Knowledge of ITS
- Required to work overtime during peak times or as and when required
Recommendation:
- A relevant National Diploma (3-year qualification) in a Business related field
Key Performance Areas / Principal Accountabilities
- Assisting students with completing learner agreements, application forms, appeals forms.
- Create a master-list and capture on the system and keep record of all documents received and accurately file for audit purpose.
- Confirming validity and integrity of documents
- Extracting data, compiling, and processing claims
- Participate in orientation and open day sessions.
- Assist with explaining the student fee account.
- Provide support to the FAO's and any other request from Senior FAO and the Manager
- General administrative duties which include maintaining the filing system and tasks related to the operations of the office.
- Liaise with students, parent and other stakeholders
- Performing ad hoc duties assigned by the line manager
Competencies
- Good communication skills (Verbal and written)
- Good interpersonal skills
- Computer Literacy (Outlook, MS Excel & Word and ITS)
- Attention to detail
- Ability work under pressure with strict adherence to deadlines
- Time management
- Contribution to team success
- Initiating action
- Student client focus
- Accuracy
- Ability to manage multiple tasks
General Information
Closing date: 03 November 2024
For enquiries and assistance with your on-line application, please contact Ms Viwe Lalela, Human Capital Department on or 021 460 3351
NB: PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU. PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOUR APPLICATION BY OUR PANEL.
The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.