23 Oct
AKM Foods
East London
A vacancy exists in the Operations Department for a Restaurant General Manager (RGM). Reporting to the Area Coach, this person will be responsible for achieving employee P&L;, customer, profit and sales targets and maintain restaurant operational excellence in accordance with Company Policies and Procedures through team management.
KEY RESPONSIBILITIES
- Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
- Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
- Forecast and schedule labour by shift and create a deployment plan to control labour costs and meet the needs of the business by utilising tools i.e. Macromatix.
- Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
- Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential.
- Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with heart, smart and courage.
- Manage cost controls in accordance with Company Policy and Procedures, directing the activities of employees in meeting targets placed on controllables, maximizing sales, operating efficiency and profitability.
- Manage Local Store Marketing (LSM) activities to grow sales.
- Ensure that the training and development of employees is to company standards,
and initiate action where necessary to ensure that all employees meet the standards of performance required.
- Achieve consistent results through team management.
▶️ Restaurant General Manager - Berea
🖊️ AKM Foods
📍 East London