23 Oct
Ioco
Midrand
iOCO Infrastructure Services Invites You to Explore Possibilities.
Join our dynamic team as a Customer Service Engineer I , where technology meets top-notch customer care! Be the face of our company, solving technical challenges, and delivering exceptional support. If you have a passion for troubleshooting, a knack for communication, and a love for helping people, this role is your perfect fit. Apply today and start making an impact!
What you’ll do:
- Onsite and remote user support for Clients.
- General maintenance to office/boardrooms.
- VIP User Support.
- Diagnose Hardware issues.
- Reload machines.
- Network Support.
Your expertise:
- 5 + Years practical in-service delivery; desktop support; generalist.
Basic Server Support and client support with great communication and consideration for frustrated clients.
Qualifications required:
- Grade 12, Matric or N3
- A+
- N+
- MCSA/ MCSE
- Soft Skills
- Qualifications preferred:
- ITIL is advantageous
- Mobility Support
- Client Support
Other information applicable to the opportunity:
- Contract Position
- Location: Midrand
- Work environment: Onsite - Open plan, office environment based on client site.
- Physical Demands: Sitting, walking, standing.
- Travel: Must have your own vehicle and valid driver’s license to travel to work and back or a reliable transport system to be on time at work.
Why work for us?
If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable,
innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.
At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.
▶️ Customer Service Engineer I
🖊️ Ioco
📍 Midrand