23 Oct
Estée Lauder Companies
Cape Town
Interim District Manager (Cape Town) - 6 month assignment
Description
The Interim District Manager will be responsible for the following:
· Develops and executes the retail Sales targets by district, by brand and by store
· Manages the store managers
· Develops top door strategy in conjunction with Regional Sales Manager
· Monitors the PFSS channel performance, taking actions when needed, in collaboration with retail and brand teams
Key accountabilities
· Implement strategies to ensure targets are achieved and where possible exceeded
· Runs the PFSS P&L;
· Monitors key success metrics: sales, conversion, AST, Productivity/expenses, NPS, data collection
· Actively exploit business opportunities to deliver stretch plans and persevere during challenging times
· Makes recommendations to Retail Director and Brand Managers on yearly targets, as well as on
Manages the store managers:
· Attracts, leads and develops teams to achieve sales plan and deliver high-touch customer service.
· Sets the tone for excellence in execution in all field staff, actively role modelling effective selling techniques and driving expectations of delivery of a strong service and selling culture across span of control
· Develops and upskills team in retail management techniques and drives commercial performance improvement
· Ensures operational efficiencies and completion of procedures according to retail regional and affiliate retail guidelines, brand guidelines and ELC standards
· Ensures all activities respect brand standards and visual integrity of stores
· Prepares and plans strong implementation plans for staff coverage across all retail locations, with particular focus in top doors.
· Develop and nurture strong,
effective and productive business partnerships with store managers, customer, malls and local business
· Actively maintain competitor and market awareness, and develop strategies to ensure brand outgrows competitors.
· Develop and execute against top door strategy ensuring top doors grow ahead of competition, overall brand, have staff coverage and together with Trade and Marketing Manager implement
Qualifications
· Full, unrestricted Driver’s license
· 3 - 5 years retail sales experience, gained within the department store prestige product marketplace
· Exposure to marketing, budgeting and promotional planning, essential.
· People Management Experience
· Advanced MS Office – Word,
Excel and PowerPoint
· Must be prepared to work within a department store environment
· Lifting of boxes, product, collateral
▶️ Interim District Manager (Cape Town) - 6 month assignment
🖊️ Estée Lauder Companies
📍 Cape Town