22 Oct
Talent Candey
Durban
Our reputable FMCG Retail client is seeking an Assistant Store Manager to join their team in Umhlanga, Durban.
Salary : R 12000.00 CTC + Commission
KEY PERFORMANCE INDICATORS (KPIs)
- STORE TARGET AND PERSONAL TARGET
- UPI (UNITS PER TRANSACTION)
- CONVERSION RATE
- COMPLIANCE WITH POLICIES AND PROCEDURE
- MAINTAIN HIGH STANDARDS OF PROFESSIONALISM AND CUSTOMER SERVICE (FERRARI EXPERIENCE)
- VISUAL APPEAL / MERCHANDISING OF STORE 100 %
Purpose of the Job: Providing excellent customer service to clients, performing all activities associated with selling, stocking, and ordering merchandise. The incumbent is target-driven in order to reach maximum sales.
Requirements :
- Matric
- Basic Knowledge of arithmetic
- Computer literate
- 2-3 years experience in retail
- 2-3 years experience in a leadership role within retail
- Good communication and presentation skills (written and verbal)
- Good problem-solving skills and a creative approach to new ideas
- High level of organisation
- Good team-working skills
- Target driven.
- Self-motivated
- Adaptability
- Stress management
Responsibilities :
Shop/ Store Maintenance:
- Participate in the day-to-day running of the store.
- Ensure the store and displays are clean and tidy at all times.
- Receiving deliveries, unpacking, and re-shelving or storing stock on the manager’s instruction
- Replenishing shelves
- Assist with regular stock checks and stock takes.
- Assist in changing displays of shop stock.
- Being vigilant at all times and help minimize stock loss.
Sales/ Transactions:
- Operating the till and accurately handling cash/ card transactions under the Manager’s supervision or instruction
- Assist with cashing up procedures.
- Meeting sales targets on a weekly/ monthly basis
Customer Service :
- Assisting customers with locating merchandise, offering advice, answering queries or concerns
- Keeping up to date with product knowledge
- Informing the public of any sales or new stock
- Constantly update customer base
General:
- Opening and Closing of the Store
- Refer any issues regarding customer care to the Store Manager
- Housekeeping
- Adhere to Health and Safety practices/ codes.
- Adhere to Company policies and procedures.
- Any ad-hoc duties as required from time to time.
Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.
▶️ Assistant Store Manager
🖊️ Talent Candey
📍 Durban