21 Oct
Important Group
Ladysmith
Luxury Private Game Lodge in the Ladysmith area is looking for a Lodge Manager. This property is looking for a dynamic Lodge Manager to manage all operations of this well-established Game Lodge. This role encompasses the management of the property demanding a unique blend of leadership, meticulous attention to detail, pro-active and willing to go the extra mile with a profound dedication to delivering an unforgettable guest experience. Strong work ethic required.
Requirements:
- At least 5 years’ experience in an equivalent position in a 4 / 5* Bush Lodge.
- Mature, well presented person
- Passion for hospitality is essential.
- Excellent English both written and spoken. Additional languages Afrikaans and Zulu are an added advantage.
- Well-developed problem-solving skills.
- Strong leadership, delegation, and training skills. Must be able to oversee staff of 25 members.
- Computer literate and ability to manage stock and equipment.
- Hands on approach and ability to handle pressure.
- Well spoken, takes initiative and leads by example.
- Hosting experience essential.
- Strong organisational and planning skills.
- Must be able to control and work within budgets.
- Ability to check guests in/out, highly sociable and confident when meeting new people and able to communicate in a friendly, relaxed manner.
- Supervision and coordination of Stock takes in all departments.
- Staff/HR – management of all staff; monthly wages; recording of leave; oversee all departments; staff discipline.
- Proven record of managing staff effectively and empathetically.
- Coordinate and implement staff.
- Sound knowledge of the relevant labour laws (BCEA, LRA)
- Good negotiation skills.
- Guest centric, eye for detail and high standards of service.
- Ability to anticipate guest needs and facilitate the small touches to enhance the guest experience.
- Regular inspections to keep the lodge immaculate.
- Maintenance measures:-schedule maintenance, preventative measures, knowledge and experience of daily maintenance.
- Some skills/knowledge for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, etc.
- Some knowledge of building, equipment, vehicle and garden maintenance.
- Monthly reporting to the non-resident owner/executive members on work done at the lodge and any points of interest.
- Hands-on Guest relations, assistance and guidance in all aspects of the lodge.
- Rooms division.
Ensure Housekeeping and F&B; departments are running at the standard required; cost management.
- Be of Sober habits with an excellent past track record.
- Stable employment history with contactable references.
Package on offer:
- Salary: Neg Dependant on Experience
- Live-In Accommodation
- Food while on Duty.
- 7 days off a month. 21 days consecutive days annual leave.
- Annual bonus based on achieving targets
We regret no dependents or pets.
Job ID
359809
Job Title
Lodge Manager - Ladysmith
Employer Type
-
Job Type
-
FT/PT
-
Province
-
Town/City
Ladysmith
Salary Type
Monthly
Salary
Neg + Benefits
Start Date
ASAP
▶️ Lodge Manager - Ladysmith
🖊️ Important Group
📍 Ladysmith