21 Oct
Recognized
Cape Town
Luxury Spa at a Hotel in Cape Town is looking for a Spa Receptionist.
- Checking guests into and out of the spa and dealing with general guest enquiries.
- Assists the Spa Management and Supervisors in the processing of the reception procedure using the appropriate systems and procedures.
- Communicate booking changes/moves effectively
- Demonstrate exceptional level of professionalism, maturity and emotional intelligence at all times
- Records, processes and files accurately all information relating to spa guests.
- Maintains the appearance of the spa reception with reference to tidiness and the safekeeping of all correspondence, dockets and registration details.
- Process treatment moves and communicates them effectively to relevant parties.
- Ensures that the guests complete treatment forms correctly and that the information completed is in accordance with the spa information systems requirements, guest profiles are updated
- Ensures the safety and confidentiality of all guest information.
- Maintain exceptional level of grooming, body language and posture at all times.
- Maintains a hand over diary to communicate with the next shift.
- Prepares in advance for the arrival of groups.
- Contributes to ensuring proper records and filing systems are kept within the department.
- Performs additional duties as required or as requested by spa manager, deputy general manager and/or general manager.
Requirements:
- Matric
- Hospitality or Spa qualifications desirable
- 2 Years Spa Reception experience essential
- Computer knowledge essential
- Great interpersonal skills
- Guest focused
- Effective Time Management skills
- Problem solving
Job ID
361378
Job Title
Spa Receptionist - Cape Town
Employer Type
-
Job Type
-
FT/PT
-
Province
-
Town/City
Cape Town
Salary Type
Monthly
Salary
Neg + Benefits
Start Date
ASAP
▶️ Spa Receptionist - Cape Town
🖊️ Recognized
📍 Cape Town