IT Technician - Call Center

IT Technician - Call Center

Job details

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Job type

- Full-time

Location

Johannesburg, Gauteng

Full job description

We are seeking an IT Technician to join our rapidly growing team at our Johannesburg Contact Center location! If you bring dynamic energy to the table, thrive in an exceptionally face-paced environment then this could be the career for you!

We offer:

· Opportunities to advance within

· Fantastic Supervisors and a Positive environment

· Affordable benefits for you, your spouse, and/or children after 90 days

· Paid time off and paid holidays after 90 days

Responsibilities Include:

· Troubleshooting IT related issues at the desktop level and assist other IT teams as directed







· Provide PC desktop hardware, software, application and local network connectivity support

· Installation and testing of new hardware, software and applications

· Documentation of all internal site hardware/software/licensing at the desktop level

Research and provide recommendations for integrating new technology and methodologies for improving PC desktop support

· Hands on Support for Networking and Telecom remote support functions and troubleshooting

Required experience:

· Prior Help Desk or IT experience

Qualifications and Experience:

· Strong verbal and written communication skills are required

· Strong troubleshooting skills

· Must be detail oriented, well organized and self-motivated

· Ability to work with all levels of management

· Must be able to effectively work independently and in team environments.







· Ability to work in a fast paced environment and manage time efficiently between multiple priorities.

· Advanced skills in Microsoft Office

· Active Directory

· Outlook

· Familiar with Windows environments.

Job Type: Full-time

▶️ IT Technician - Call Center
🖊️ Advanced Call Center Technologies
📍 Johannesburg