20 Oct
Important Company of the Sector
Johannesburg
A well-established 4* hotel in Johannesburg is seeking a dedicated and experienced Assistant Front Office Manager to join their team. The ideal candidate will have recent experience in a similar role within a 4/5* hotel environment.
Key Responsibilities:
- Assist in managing daily front office operations, including guest check-ins, check-outs, and reservations.
- Lead and support the front desk team, ensuring high service standards and guest satisfaction.
- Address guest inquiries, concerns, and special requests in a professional and timely manner.
- Collaborate with other departments to ensure smooth operations and seamless guest experiences.
- Assist with front office administration, including scheduling, financial tracking,
and reporting.
- Monitor and maintain guest records, ensuring accuracy and confidentiality.
- Support the Front Office Manager in training and developing the front office staff.
Requirements:
- Recent experience as an Assistant Front Office Manager in a 4/5* hotel environment.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and guest service skills.
- Proficiency in hotel management systems and front office operations.
- Ability to handle high-pressure situations and multitask effectively.
Competencies:
- Strong organisational and problem-solving abilities.
- Ability to work flexible hours, including weekends and public holidays.
- A commitment to delivering exceptional guest experiences.
Candidates must be available for face-to-face interviews in Johannesburg.
To apply, please submit your updated CV and a recent profile photo. If you have not heard from us within two weeks of your application, please consider your application unsuccessful.
Job ID
359916
Job Title
Assistant Front Office Manager
Employer Type
-
Job Type
-
FT/PT
-
Province
-
Town/City
Johannesburg
Salary Type
Monthly
Salary
R22 000
Start Date
Immediate
▶️ Assistant Front Office Manager
🖊️ Important Company of the Sector
📍 Johannesburg