20 Oct
Recognized
Somerset East
General Manager: Kuzuko Lodge
About Kuzuko
Kuzuko is a Private Game Reserve and Five Star Lodge in the Eastern Cape. Kuzuko was established as a social enterprise with the aim of creating jobs in an area of high unemployment whilst also rewilding and restoring the land. Social upliftment is a key part of the Kuzuko’s mission statement and the lodge is seeking to appoint a candidate who shares this ethos.
General Manager – Kuzuko Lodge
We are seeking an experienced and dynamic General Manager to lead the operations of a prestigious 5-star safari lodge. Nestled in one of the world’s most breathtaking wilderness locations,
this role offers a unique opportunity for a hospitality professional to deliver world-class service in an unparalleled natural setting.
Key Responsibilities:
- Oversee all lodge operations, ensuring excellence in guest service, hospitality, and luxury standards.
- Organise and deliver superb nature focussed guest experiences
- Manage and mentor a team of passionate staff.
- Maintain the lodge's high-end reputation through meticulous attention to detail in every aspect of the guest experience.
- Work closely with the CEO to develop and implement strategies to optimize profitability, occupancy rates, and guest satisfaction.
- Liaise with local communities, suppliers, and conservation partners to ensure sustainable and responsible practices.
- Oversee all maintenance, ensuring facilities remain at top-level condition.
- Financial management, including budgeting, forecasting, and cost control.
- Work closely with the CEO to drive marketing efforts, focusing on increasing bookings and enhancing the lodge's global brand.
Requirements:
- At least five years proven experience in managing luxury hospitality lodge of at least 24 rooms, preferably in a safari or remote lodge setting.
- Strong leadership and organizational skills.
- Deep understanding of guest services and delivering memorable guest experiences.
- Familiarity with eco-tourism and sustainability practices.
- Financial acumen with experience in budgeting and managing P&L; accounts.
- Ability to thrive in a remote, dynamic environment, with a passion for wildlife and nature.
- Excellent logistical and organisational skills backed by strong decision making.
- Excellent understanding of lodge and vehicle maintenance issues with strong problem-solving skills.
- Excellent communication skills and fluency in English; knowledge of local languages is a plus.
- Experience mentoring and training team members.
- Excellent understanding of HR law and best practices.
What We Offer:
- Salary range of 50-60k dependent on experience.
- On-site accommodation.
- Opportunities for professional growth in a luxury and eco-conscious setting.
- A once-in-a-lifetime chance to live and work in one of the world's most stunning natural environments.
- Rewarding work in a socially conscious business.
To apply please sent a CV and cover letter to the email address below. The closing date for applications is the 15th of November. We will be conducting rolling interviews throughout the period and applications will close if a suitable candidate is found sooner. Due to the volume of applications, we regretfully will not be able to respond to all applications.
If you have not heard from us by the 25th of November, please consider your application as unsuccessful.
Job ID
360170
Job Title
General Manager 5* Safari Lodge
Employer Type
-
Job Type
-
FT/PT
-
Province
-
Town/City
Somerset East
Salary Type
Monthly
Salary
50,000-60,000
Start Date
ASAP
▶️ General Manager 5* Safari Lodge
🖊️ Recognized
📍 Somerset East