20 Oct
Leading
Plettenberg Bay
Luxury 4* Hotel in Plettenberg Bay is looking for an Assistant Hotel Manager. The Assistant Hotel Manager’s role is to enhance the operational efficiency and service quality of the Hotel.
Responsibilities:
- Responsible for managing the full operations, service, logistics and activities
- Ensure that guests receive exceptional levels of personalised service
- Assist the HOD's in ensuring that guest spaces and facilities are impeccably maintained and fully functional.
- Ensure that policies, processes and standards directly affecting the guests reflects their safety, security and preferences.
- Develop, implement and monitor systems and methods that capture and communicate guest preferences
- Ensure that brand standards are upheld,
ensuring a streamlined and effective structure in line with hospitality trends.
- Effective departmental meetings take place, accurate minutes are taken and follow ups completed.
- Assist in achieving the best procurement agreements for the property
- To keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry.
- Be readily available to deal with all guest queries and complaints.
- Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.
Requirements:
- Minimum of 3-5 years Assistant Hotel Management or Senior Duty Management experience within a 4/5* Hotel
- Strong stock control
- Tertiary qualification in Hospitality or Hotel Management beneficial
- Advanced computer skills
- Good with motivating staff.
- Attention to detail.
- Good with Admin, Stock Control and Cost Management.
- Valid driver's licence would be an advantage
Job ID
359771
Job Title
Assistant Hotel Manager - Plettenberg Bay
Employer Type
-
Job Type
-
FT/PT
-
Province
-
Town/City
Plettenberg Bay
Salary Type
Monthly
Salary
R25.5K (NEG) DOE
Start Date
ASAP
▶️ Assistant Hotel Manager - Plettenberg Bay
🖊️ Leading
📍 Plettenberg Bay