20 Oct
Insphired Recruitment Solutions
Sandton
Our client in the Hospitality industry is currently looking for a Food and Beverage Supervisor, in Sandton, Johannesburg.
Responsibilities:
- Shift Supervision:
- Put in place staff scheduling and duty allocations to ensure maximum coverage
- Handle shift briefings/handovers/shift reports.
- Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
- Manage staff appearance and floor appearance/functioning of equipment and systems for the outlet.
- Report and resolve any issues experienced.
- Product Offering:
- Monitor service offering/products and pricing within F&B.;
- Make recommendations of improvements to the product and service offering.
- Co-ordinate the implementation of the food and beverage promotional calendar for outlets.
- Monitor customer service standards and identify any areas of concern.
- Conduct maintenance walkabouts for front of house and back of house areas.
- Monitor health, safety, hygiene and environmental elements in the area.
- Conferencing product:
- Liaises with clients.
- Attends pre-conference meetings.
- Provides client with relevant solutions/options for conferencing – including set-up, themes, décor, lighting, equipment, etc.
- Conduct QA to ensure set-up is in line with client requirements.
- Is present at functions to ensure execution is in line with client requirements.
- Manages staff appearance and floor appearance/ functioning of equipment and systems.
- Control and management of stock and operating equipment as per SOP.
- People Supervision:
- Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures.
- Identification of employee training needs.
- Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet.
- Supervise employee relations within the department.
- Staff communication and motivation.
Requirements:
- 3-year Hotel School Diploma or equivalent national qualification in Hospitality at Diploma level.
- 3 – 4 years in the Food and Beverage industry including experience in banqueting, in-room dining; and/or restaurant operations.
- Ability to work shifts that meet operational requirements.
- Physically able to move operating equipment.
- Have an open attitude to perform similar functions in alternative outlets due to operational requirements.
Remuneration:
- Up to R30 000 per month.
▶️ Food and Beverage Supervisor
🖊️ Insphired Recruitment Solutions
📍 Sandton