18 Oct
Krypton Mining
Johannesburg
The PMO Support Analyst reporting to the PMO Specialist is responsible for the practical implementation and maintenance of the PPM Tool to meet customer requirements.
The customer will typically be anybody that utilizes the system.
The PMO Support Analyst provides 1st and 2nd Level support function to maintain and ensure continuity of the system.
Standby duties are part of the work description, and it might be required from the incumbent to occasionally work extended hours.
**Responsibilities**:
- Communicate with stakeholders to understand their requirements
- Develop and analyze functional specifications
- Coordinate developers to build and implement technology solutions
- Design efficient IT systems to meet business and technology needs
- Gather feedback from end users about system performance
- Plan and oversee projects (e.g. upgrades, hardware/software installations)
- Keep abreast of technology trends and developments
**Requirements**:
- Tertiary qualification in IT or related fields
- Completed Grade 12
- 3 - 4 years in IT
- Microsoft Operating System (I.e. XP, Win7, Win8, Win10)
- Microsoft Office (I.e. 2003, 2007, 2010, 2013, 2016)
- Strong understanding of Networks, LAN, WAN, and general Hardware
- Strong and Effective communication skills
- Moderate Systems Analysis skills
- Strong Project Management knowledge and skills
- Programming and system development Understanding
- Knowledge and Experience with Planview/Clarizen will be advantageous
▶️ IT Support Analyst (PMO) - Contract
🖊️ Krypton Mining
📍 Johannesburg