18 Oct
Leading
Higgovale
Based in Kuilsriver, position is onsite.
Requirements Elicitation, Management and Collaboration:• Investigate, evaluate, design, and propose solutions to address business requirements• Validate that the stated requirements match the stakeholders’ expectations• Work with project stakeholders to identify, model, and then document their requirements and business domain details• Structure the requirements in the agreed format so that it is understandable by all stakeholders• Ensure the timely analysis and documentation of business requirements for the delivery team• Strong interpersonal and communication skills to help the team work together and to provide a good service• Communicate the requirements to all stakeholders and obtain stakeholder sign off within the estimate time• Capture areas of opposing opinion
Functional Competencies: • Good understanding of business analysis concepts, tools, and methodologies.• Ability to facilitate, research, model and define requirements• Experience working in a scrum development process.• Quick problem solver with an eye for detail and accuracy• Ability to work independently as well as in a team.• Experience in using SQL to query databases and complete test cases is advantageous.• Strong interpersonal and communication skills to help the team work together and to provide a good service.
Qualifications:• 3-year tertiary qualification in relevant technical/analytical related field of study• Diploma in Business Analysis from FTI or equivalent
Experience• 3 Years + experience in an intermediate role within a formal business analysis environment• Experience within the Financial Services industry would be advantageous• Experience with Contact Centre work will be advantageous.• Experience with Telephony, Automated Diallers, WhatsApp integration, and other communication technologies will be advantageous.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTU3NjE4NzQ0P3NvdXJjZT1ndW10cmVl&jid;=1619499&xid;=3157618744
▶️ Intermediate Business Analyst
🖊️ Leading
📍 Higgovale