18 Oct
Important Business
Higgovale
BASIC FUNCTION
Responsible for updating and compiling of people policiesStaying abreast of all legal changes and government updatesResponsible for 3rd Party liaison with employee benefit providersYou will be responsible for an ER forum where all cases, internal and external are discussed with insights to the Sr leadership team regarding the trendsYou will support the HR business partners with ER related casesIndependent grievances and harassment cases to be handled by youYou will ensure 100% business compliance with no penalties as your prime deliverableD&I; activities and wellness calendar managementMonthly reports to be shared with the business on all ER related activities
Performance parameters
100% Company compliance with changes to all legislative requirementsPolicies and processes updated within the given timeline and ensuring communication to all staff on changesAchieving a Customer satisfaction score of 80%+ (internal) based on communication, closure of projects in given timelines and achieving full compliance100% closure ER forums and meetings, ensuring full compliance on administrationAchieve a 100% compliance and attendance related to all external casesAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Plan and execute ER strategy to meet the given level targetsDevelop and update HR related policies to ensure business compliance and in line with the HR strategy to support HRBP to communicate policies and updates to all staff membersMonthly and Quarterly forums and documented minutes circulated to relevant partiesMonthly ER related interventions review and reports to relevant partiesDrive D&I; activities and initiatives in alignment to the HR strategyMonthly 3rd Party liaison meetings on project closures and business updatesManage internal and external relationships to ensure complianceDrive process improvement as part of the overall HR StrategyEnsure all administrative duties are performed with 100% compliance and recordkeeping as per agreed by business and governmentCompile communication briefs related to D&I; activitiesCommunication from HR to staff (Compile and share)
Competencies & Skills
People management and leadership skillsAbility to communicate at all levels in the businessNegotiating and influencing skillsCapability and knowledge of SA legislation to ensure business complianceCapability and experience in Labour law regarding employee relations casesExtensive CCMA experience and knowledge...
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▶️ Employment Relations Manager - International BPO
🖊️ Important Business
📍 Higgovale