Greek-speaking Customer Sales and Service Represen

Greek-speaking Customer Sales and Service Represen

Brief Job description

provide superior airline reservation services to customersDuties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.

Requirements

Skills & Knowledge
Native/ Advanced level Greek & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutions
Work hours






8.5 – 9 hour shifts per day on rotationShifts to be rostered from Mondays to Sundays including local and market public holidaysOperational hours: 09h00 – 21h15Work from home or work at offices (located in V&A; Waterfront, Cape Town)Work from home requires own Fibre fixed line internet connection & UPS solution at own costTraining: 4 – 6 weeksProbation period: 4 months
Salary and Benefits
Permanent, Full-time employmentMarket-related salaryWork from home or at officesPaid TrainingBenefits:
Employee assistance programmeHealth insurance benefitProvident fund

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▶️ Greek-speaking Customer Sales and Service Represen
🖊️ Important Group
📍 Higgovale