Senior Transitional Project Manager

Senior Transitional Project Manager

Senior Transitions Manager
Location: Cape Town – CBD

Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They urgently seek to employ Assistant Managers / Team Leaders for the Line Compliance Department.

Basic Function
The incumbent will be responsible for leading Transitions anywhere from across our global footprint. The candidate should have an in-depth knowledge of TransitionsThe incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function,





bring thought leadership to the table that improves Transitions set up and implementationThe incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business

Essential Functions
Will execute transition of processes with end-to-end accountabilityConsultants in this practice will be required to work closely with our clients on onsite projectsProvide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibilityThe job will involve extensive interaction with business users, senior management and IT personnelTo lead client engagements, ensuring consistent service deliveryBusiness development in select accounts

Primary Internal Interactions
Transitions Reviews: Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE teamSolutioning and implementation design:





BD Team, Strategic Deal Team, designated operations and enabling functions engaged on case-by-case basisTraining and Development: Program Leads, Transitions Managers, Training function, external vendors as needed

Primary External Interactions
The primary external interactions of the incumbent will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes.

SKILLS
Technical Skills:
Analytical skillsProblem solving skillsBPO industry knowledge, including understanding of enabling functions (technology, pricing) and operating environmentDomain knowledge in specific vertical
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▶️ Senior Transitional Project Manager
🖊️ Important Company of the Sector
📍 Higgovale