18 Oct
Leading
Higgovale
Role Reports to General Manager
A head of department position, with the purpose of enhancing the overall value of the companies by proactive product management.
Group: Product Relationships
Maintain expert level understanding of the 3, 4 and 5 star Southern and East Africa product offerings and distribute this knowledge to the businessesDevelop and maintain relationships with key supplier decision makersResponsible for signing off of ad-hoc product contracts for utilization by the company not contracted by TSCNegotiate and contract all rates and incentives in Tanzania and KenyaNegotiate and improve deposit and credit policiesEngage key suppliers to develop strategic trade deals,
value adds and flash sales in line with market trendsManage the Preferred Supplier Lists and distribution of information via
Salesforce Groups
Establish reciprocal agreements with key suppliers where manages onwards travel requests for direct bookers (TBC)Manage supplier visits to the offices, and staff attendanceManage educational requests and planning in line with the Sales ManagerAttend events, professional meetings, trade shows and exhibitions as necessary
1: Product System
Oversee the Tourplan to Salesforce sync, ensuring products and rates are available and correctLoading non-TSC product ‘skeleton structures’ into SalesforceInterface with TravelSmartCrew on Rate database, supplier discussions and Papertrail proceduresOversee and manage Webconnect bookings in Tourplan
2: Product System
Manage and approve loading of ratesOversee live API linking and availability into Tourplan
1: Product and Booking Procedures
Use your EQ to actively make suggestions on product,
routing/logistics to consultants on every new Opportunities created in SalesforceApprove or Reject Quotations proceeding to a Raised Booking Confirmation stage by ensuring correct deposits have been requested, preferred suppliers used and Gross Profit maximized through booking channel efficiencies (OTA and BAR rates) Note, on an ad-hoc basis this may require attention outside of office hoursRespond and report on guest issues relating to poor supplier product during tripsLiaise with suppliers as necessary to alert them to any real time issues raised by consultants and/or step in to rectify immediate client complaints regarding productSuccessfully manage distribution of special offers to the wider team, including Marketing
2:
Product and Booking Procedures
Quality control quotes been sent out by Sales Consult...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzI0MzQxMTM1P3NvdXJjZT1ndW10cmVl&jid;=1512320&xid;=2324341135