Customer Service Specialist Cape Town

Customer Service Specialist Cape Town

Internal Sales - National Customer Service CentreCompany: MCM Management SolutionsLocation: Cape TownType: Permanent, Full TimeSalary: R 15 000 CTC p/mMain PurposeCustomer, Client Support, Sales to National Key Account, Re-Sellers, and DistributionsDuties & ResponsibilitiesAnswering telephones – queries and ordersTelephonic customer supportCounter sales/ service – sales and queriesFinance: Payment from clients, invoicing (KERRIGE/SAP SYSTEM), credit notesQuotation to clientsTelesales – Existing customer bi-weekly follow-up and new clients, identifying and pursuing opportunities in the market,





promoting the company's products to clientsAssist sales reps with test certificatesAssist sales reps with quotations to customersGeneral admin functionCash Sales and daily breakdown of cash sales – Till cash upConfirming payments and assisting debtors with cash accounts and debtors accountsPurchasing– Stock products and consumablesPurchase ordersInter branch transfersAssisting debtors with accounts and queriesFollowing up on back orders for customersIdeal Candidate KeywordsSound business acumenHungry for businessDriven by success of bringing in businessHighly dynamicTarget drivenAdministratively strongDesired Experience & QualificationsNational Senior CertificateRelevant Tertiary qualificationMinimum 5 years relevant experienceRequired SkillsGood English, written and spokenSkilled in coordinating, telesales, adminTrustworthyVery organized and able to prioritize tasksAbility to perform duties with speed and accuracy without immediate supervisionFriendly, personable,





and able to build harmonious working relationshipsAbility to exercise good judgment in recognizing scope of authority and protecting confidential informationPackage & RemunerationR 15 000 CTC p/mInterested?A detailed CV (in Word format) indicating the following:LocationDriver's license codeID numberFor each position you held:The company you worked forYour positionStart and end dateDuties and responsibilities for each roleReasons for leaving previous positions
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