16 Oct
Star Recruit
Umhlanga
JOB DESCRIPTION
Job Title
Sales Assistant
Department
Retail
Reporting Line
Store Manager
Occupational Level
Skilled Technical
Qualifications
Matric
Experience
Sales experience; 1 years’ sales experience
Skills
Administrative skills
Stock-take
Health and Safety standards
Computer Literate
Competencies
Energetic
Sociable
Interpersonal skills
Organised
Attention to detail
Customer oriented
Communication
Output
Weight
Measurement Criteria
Tasks
Kiosk Management
25%
Kiosk operating hours
Open Kiosk 15 minutes before mall opening
Ensure that Kiosk Is always attended to
Manage cash
Complete daily cash-ups
Deposit cash
Sales Assistance
30%
Product knowledge
Keep abreast with products in order to effectively market to customers
Meet sales targets
Apply LEAF sales techniques
Gain an understanding of customers in order to utilise targeted sales
Customer relations
20%
Customer retention
Assist customers in a courteous, professional manner
Listen and understand what customers require
Customer satisfaction
Provide meaningful support to customers
Report customer complaints in writing timeously and accurately
Self Development
5%
Developing skills by keeping abreast with retail trends
Behavioural Indicators
Output
Weight
Measurable
Teamwork
5%
Collaborate with colleagues to achieve a common goal or complete the task at hand in the most efficient manner
Assist colleagues by being helpful, communicate effectively and listen attentively.
Integrity
5%
Show a strong and consistent to strong moral and ethical principles
Be true to own and company values
Respect
5%
Treat all colleagues and external parties with respect and compassion
Maintain a positive approach, be kind and treat others as you would want to be treated.
Honesty
5%
Conduct which is loyal, fair, sincere and trustworthy
Keep your word, honour commitments and take responsibility
▶️ Retail Sales
🖊️ Star Recruit
📍 Umhlanga