16 Oct
Recognized
Richards Bay
Requirements:
- Retail experience required.
- Diploma in Business Administration / Sales / Marketing (NQF 6).
- 5 years experience in Retail Sales or Marketing of which: Up to 3 years should be at Supervisory level.
- Computer Literacy (MS Office Suite; other relevant discipline-specific software programs).
Responsibilities and expectations but not limited to:
Retail Store Management:
- Develops and implements strategic plans to achieve operational goals and manage daily store operations.
- Builds relationships with customers to meet current and future needs, ensuring merchandise availability through contract approvals and inventory management.
- Sets pricing policies, authorizes sales promotions, and analyses trends, advertising,
and financials to maximize profitability.
- Secures merchandise with security measures and ensures a safe, clean store environment for employees and customers.
- Maintains store stability and reputation by complying with legal requirements.
- Oversees store operations by scheduling staff, assigning tasks, and ensuring completion of work.
Compliance:
- Operates within controls to ensure the integrity of XCE, identifying and monitoring departmental risks.
- Maintains a risk register and reports discrepancies to management.
- Ensures compliance with regulations to prevent wasteful expenditure.
- Provides and enforces a safe working environment by adhering to Health, Safety, and Environmental procedures and legal standards.
Customer Service Management:
- Maintains effective working relationships with customers by all platforms by rendering highest quality of services.
- Solving problems by implementing company core values.
- Represent and report to management on internal stakeholder related matters.
Staff Supervision:
- Ensures employees sign performance agreements and conducts quarterly appraisals.
- Collaborates with HR to set performance goals, identify development areas, and create action plans.
- Oversees ongoing employee training and addresses employee relations matters promptly.
Cost and Financial Control:
- Contributes to budget preparation and ensures efficient use of resources.
- Monitors spending within budget limits, reporting deviations to management.
- Identifies opportunities to control and reduce costs.
If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.
▶️ Retail Store Manager â Richards Bay
🖊️ Recognized
📍 Richards Bay