16 Oct
Dante Group
Cape Town
Reference: CPT007273-DW-1
IT SERVICE DELIVERY MANAGER - CLIENTS/VENDORS/STAKEHOLDERS - POSITION BASED IN CAPE TOWN
We are seeking candidates who primarily engage with internal vendors and stakeholders. The role will require close collaboration with the Recruitment Manager/Work Force Planner Transitions Manager etc., as well as managing clients visitng SA who will be operating in South Africa.
Minimum requirements:
- Graduate, Preference for B.E. / B. Tech with industry-recognized certifications like ITIL/ ITSM, PMPITIL Certification essential
- Must be able to work in a 24/7 environment - 14:00 - 23:00 and 15:00 - 24:00
- IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence,
ongoing projects with Client and Internal stakeholders
- Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders
- Responsible for identifying, implementing and review of service improvement initiatives
- Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client process
Consultant: Debbie Watkyns - Dante Personnel Cape Town
Apply via our website www.dantesa.co.za
If you do not hear from us within 5 days, please accept that your application was unsuccessful
▶️ It Service Delivery Manager Cape Town - CBD
🖊️ Dante Group
📍 Cape Town