14 Oct
Isilumko Staffing
Cape Town
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape.
Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional customer service by addressing inquiries and resolving issues promptly- Utilize order-taking and upselling techniques to maximize sales opportunities- Maintain accurate records of customer interactions and transactionsRequirements:- Minimum of 2 years of experience in a Call Centre environment,
receiving inbound calls- High energy levels and a proactive approach to achieving targets- Proficient in order-taking and upselling techniques- Clean criminal record, as reference checks will be conducted- Fluent in English with excellent communication skills- Reliability and punctuality are essential- Strong attention to quality control and time management- Effective persuasion and negotiation abilities- Demonstrated skill in handling objections with easeIf you meet these qualifications and are ready to excel in a fast-paced environment, we encourage you to apply.