16 Oct
Mediro Ict Recruitment
Pretoria
Our client in Pretoria is recruiting for DevOps Engineer to join their team
Supporting Snowflake's client's side Use Case Customers
Consulting for Use Case Onboarding
Monitoring of Data Synchronization jobs (Reconciliation between CDH and Snowflake)
Cost Monitoring Reports to Use Cases
Further technical implementations like M2M Authentication for applications, data traffic over VPC
Integrate Snowflake to Use Case application process within Data Portal (automated Use Case Setup triggered by Data Portal)
Documentation Product Depot (Confluence)
Documentation YPA
Executing standard service requests (service user lifecycle etc.)
Compiling of user and operational manuals
Organizing and documenting knowledge regarding incidents/customer cases in a knowledge base
Enhancing and editing process documentation
Ability and willingness to coach and give training to fellow colleagues and users when required
Ability to resolve 2nd level incidents within the Data Analytics Platform (could entail basic code changes)
Close collaboration with 3rd Level Support/Development and SaaS vendor teams
Implementation of new development changes and assist and contribute to the development needs
Qualifications/Experience:
Relevant IT / Business degree or Equivalent experience
1-3 years experience in Development and Operations
Essential Skills Requirements:
IT Service Management (according to ITIL), 2nd Level Support
High Customer Orientation
Strong understanding of Problem, Incident and Change processes (PIC)
Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing)
Flexible communication on multiple support channels (ITSM, Teams, email)
Precise and diligent execution of ops processes
A technical background in operating and supporting IT Platforms
Working OnCall (Standby)
Any Data Portal or Cloud Data Hub Experience
SQL (Queries, DDL, Materialized Views, Tasks, Procedures, Optimization)
BitBucket / Git
Understanding any of the following: Python 3.7, boto3, Java Script
AWS IAM, S3, KMS, Glue, CloudWatch
Understanding of APIs
Understanding of Software Development and background in Business Intelligence
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Advantageous Skills Requirements:
Mindset of Continuous Learning (highly complex software stack with changing features)
Proactive in Communication
Agile, Scrum, Confluence & Jira
Terraform
AWS VPC Networks, Route53, Bridgeevent, SNS, Lambda, CloudTrail
Salary Market Related
▶️ Devops Engineer Pretoria
🖊️ Mediro Ict Recruitment
📍 Pretoria