13 Oct
Masa Outsourcing (Pty
Gauteng
Client Service AdministratorAn established and professional utilities management group is looking for a Client Service Administrator to join their team based in Bellville North, Cape Town.Duties & ResponsibilitiesProviding a high standard of client service.Resolving customer queries and requests from incoming calls and email correspondence.Fax and email accounts to clients on request.General administrative and ad-hoc tasks.Excellent knowledge of Excel and report writing ability essential.Requirements & CompetenciesGrade 12.Previous experience in a client services environment in utilities will be an advantage.Knowledge of customer service principles & practices.Microsoft OS office literate.Excellent problem-solving skills and able to perform under pressure.Excellent client service.Excellent business writing skills and telephone manner.Fully Bilingual (Afrikaans and English).Deadline and goal orientated.Passion for service delivery.Package & RemunerationMonthly plus Death And Disability Cover.
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