13 Oct
HotelJobs.co.za
Sandton
Join a Prestigious 5* Hotel in Sandton as Front Office Assistant Manager!
Kendrick Recruitment, your trusted hospitality recruitment agency, is seeking a dynamic Front Office Assistant Manager for a luxury 5-star hotel in Sandton.
If you thrive in a high-end, fast-paced environment and have a passion for guest service, this is the role for you!
Location: Sandton, Gauteng
**Salary**: R21,200 CTC
As the Front Office Assistant Manager, you'll lead the Front Office and Guest Service team to ensure top-notch service and maximum guest satisfaction.
You will assist the General Manager in the smooth and efficient running of hotel operations.
KEY RESPONSIBILITIES
- Lead and Inspire:
Motivate your team to deliver exceptional service.
- Guest Relations: Handle check-ins, check-outs, and guest inquiries with a smile.
- Administration: Manage reports, budgets, and ensure data accuracy.
- Problem Solving: Resolve guest complaints swiftly and professionally.
- Training: Coach and develop your team to reach their full potential.
- Coordination: Work seamlessly with other departments to enhance guest experiences.
QUALIFICATIONS
- Grade 12 (NQF Level 4)
- Computer literate in Word, Excel, Outlook, and Opera PMS
- Tertiary qualification in hospitality (advantageous)
- Proven experience in front office management in a luxury hotel
SKILLS & ATTRIBUTES
- Excellent communication and leadership skills
- Strong organizational and multitasking abilities
- Proactive and customer-focused
- Ability to work under pressure and solve problems effectively
**BENEFITS**:
- Competitive salary of R21,200 CTC
- Career growth opportunities
- Comprehensive training and support
- Access to luxury hotel amenities