Store Manager (Century City)

Store Manager (Century City)

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.






We are growing our team based at our Century City Retail Store and are looking for talented individuals to join the Princess Polly team.
POSITION SUMMARY
As one of the leading online fashion brands, Princess Polly Retail Stores is nothing short of exhilarating! We create world-class in-store customer experiences, build brand loyalty, host influencer events, and drive sales through client relationships. We are looking for a Store Manager to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door.
Our Store Manager is an inspiring and nimble leader who is passionate about creating memorable customer and team experiences. They produce outstanding business results and inspire a team of high performers. As a Store Manager, make sure your store runs smoothly every day, from peak seasons to adapting operations as a new store in our fleet. You'll work closely with our Regional Manager and retail support teams across the business.






The best Store Manager is equal parts methodical and entrepreneurial. They're proactive planners who care about the details, but can see the big picture. And they're natural leaders with a knack for bringing out the best in others.
IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR STORE MANAGER:

Recruiting, training, supervising, appraising and inspiring staff
Managing budgets and maintaining statistical and financial records/reporting
Effectively managing customer queries and complaints
Overseeing product sell through
Maximizing profitability and setting/meeting sales targets
Ensuring compliance with health and safety legislation
Preparing promotional materials and displays






Partnering with other leaders to facilitate thoughtful and equitable onboarding for all new hires to drive a strong brand, customer and store connection
Completing performance reviews, coaching documentation, and corrective action notices as necessary to document performance and conduct
Leading and collaborating on special projects (i.e. system optimizations, new process rollouts, new employee experiences, new store initiatives) in support of the customer experience department and broader Princess Polly business.
Driving a meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for community engagement and store events

COMMERCIAL AND EDUCATION REQUIREMENTS

3+ years of leading a team of 5+ team members
Experience developing SOPs,





Policy & Procedures, building teams
Ability to be adaptable and flexible
Excellent problem-solving and troubleshooting skills
Motivated self-starter and self-sufficient
Shopify POS experience or familiarity of Shopify preferred
Microsoft Office experience preferred
Ability to coach on and execute visual merchandising
ADP experience or similar HRIS software and system experience is a plus

SALARY BANDING
60K-90K
We offer a package that can only be described as best in class within the retail space today!

Amazing Employee Discount Program
Company Sponsored Medical (HMO & PPO Options), Dental, & Vision Plans
Company Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans
401(k)





Program (100% Match Up to 5% of Pay)
Individual & Team Based Leadership Development Programs
Positive Company Culture that Celebrates both Personal & Company Milestones
15 Vacation Days + 10 Sick Days + 10 Holidays

Apart from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast-growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!
Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life.





Come join us, different makes us better.
What are you waiting for? Come experience something different and amazing in the online fashion space!

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▶️ Store Manager (Century City)
🖊️ Princess Polly
📍 Gauteng