13 Oct
HotelJobs.co.za
Sandton
Job details
Here’s how the job details align with your profile.
Pay
- R9 000 a month
Job type
- Full-time
Location
Sandton, Gauteng
Full job description
Exciting Receptionist Opportunity at a 5* Hotel in Sandton!
Kendrick Recruitment, a leading hospitality recruitment agency, is seeking a friendly and professional Receptionist for a prestigious 5-star hotel in Sandton. If you have a passion for delivering exceptional guest experiences and thrive in a luxury environment, we want to hear from you! The Receptionist will be the first point of contact for all guests, providing a warm and welcoming atmosphere. This role is essential in ensuring a seamless check-in and check-out process, addressing guest inquiries,
and contributing to an overall exceptional guest experience.
KEY RESPONSIBILITIES
- Greet and welcome guests with a friendly and professional demeanour
- Manage the check-in and check-out process efficiently
- Handle guest inquiries, reservations, and requests promptly and accurately
- Answer and direct phone calls and emails
- Provide information about hotel facilities, services, and local attractions
- Maintain accurate guest records and manage reservations using hotel management software
- Process payments and handle cash transactions accurately
- Coordinate with other departments to ensure guest needs are met
- Assist with administrative tasks as needed
- Maintain a tidy and welcoming reception area
QUALIFICATIONS & EXPERIENCE
- Proven experience as a Receptionist or in a similar role within a 5-star hotel environment
- Excellent communication and interpersonal skills
- Proficient in hotel management software and Microsoft Office Suite
- Strong organisational skills and attention to detail
- Ability to handle high-pressure situations with professionalism and calmness
- Flexibility to work various shifts, including weekends and holidays
PERSONAL ATTRIBUTES
- Customer-focused with a friendly and approachable demeanour
- High level of integrity and reliability
- Proactive and self-motivated
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Positive attitude and strong work ethic
BENEFITS
- Competitive salary
- Opportunities for career growth and development
- Comprehensive training and support
- Access to hotel amenities
Join a team dedicated to excellence and be part of a renowned 5-star hotel in Sandton. Apply now to take your career to your next level! Send your CV and references through today... Good Luck!
▶️ Receptionist - 5* Hotel - Sandton
🖊️ HotelJobs.co.za
📍 Sandton