13 Oct
HR Genie
Cape Town
Our client is seeking a proactive and customer-focused individual to fill the role of Counter Salesperson. The ideal candidate will be responsible for assisting customers in a hardware and wood supply setting, ensuring a high standard of service while maximizing sales and customer satisfaction. This role requires excellent communication, product knowledge, and the ability to manage sales transactions efficiently.
Responsibilities:
- Greet and assist customers in the store, addressing their inquiries and guiding them through product selection.
- Provide product knowledge and recommend appropriate items based on customer needs, particularly in wood, timber, and hardware products.
- Process sales transactions accurately,
ensuring correct pricing and handling of payments.
- Maintain a clean and organized sales counter and display areas.
- Assist in the loading and unloading of products, ensuring the proper handling and storage of wood and hardware items.
- Keep track of inventory levels and assist with stock management, including restocking shelves when necessary.
- Collaborate with the store manager and team to meet sales targets and enhance the customer shopping experience.
- Handle customer complaints or refer them to the appropriate department for resolution.
- Stay updated on new products, promotions, and industry trends to offer informed advice.
Skills:
- Strong customer service orientation with the ability to communicate effectively.
- Basic sales and negotiation skills, with a focus on achieving sales targets.
- Excellent time management and multitasking abilities.
- Attention to detail in processing sales transactions and managing stock.
- Ability to work well in a team environment.
- Physical ability to lift and move heavy items, including wood and timber products.
- Basic computer skills for managing sales and inventory software.
Qualifications:
- Matric (Grade 12) or equivalent qualification.
- Previous experience in a retail sales environment, particularly in hardware or timber industries, is preferred.
- Familiarity with wood, timber, or related products will be advantageous.
- Ability to speak both English and Afrikaans will be beneficial.
- Valid drivers license is a plus.
▶️ Counter Sales
🖊️ HR Genie
📍 Cape Town