13 Oct
Network Contracting
Johannesburg
Job Description
This concern in the East Rand is looking for an out of the box thinking General Sales Manager to manage, retain and develop the mutuality beneficial partnership between the company and clients to achieve market share growth within the regional airfreight sector. The incumbent will be responsible with managing and providing efficient and effective customer service by leading and motivating the customer service team and developing programs to create customer satisfaction goals.
The key responsibilities for this role will include:
- Contract and rate negotiations
- Freight agents and airline collaboration
- Customer services
- Customer service team management (Reservation Agents)
- Revenue growth and management
- Customer retention
As you will be responsible for hitting the ground running extensive experience is essential. You will also be hands-on involved with the department.
The requirements:
Qualification:
- Completed Degree in Supply Chain, Aviation r Sales and Marketing (NQF Level 7)
- Dangerous Goods Category 6
- Live Animal Regulations Training
Experience:
- 2 Years experience in the Airline and Freight Industry (Supervisory or Team Leader)
- 2 Years Customer Service experience
Skills Required:
- Knowledge of IVS (Operations and Finance)
- Company and customer expertise
- Strategic perspective and adaptability
- Analytical review
- Basic finance and cost management
- Value based selling
- Strong English comprehension
▶️ General Sales Manager
🖊️ Network Contracting
📍 Johannesburg