2X Call Centre Credit Controller

2X Call Centre Credit Controller

The vacancy exists for an Inbound Credit Controller for the Call Centre. The successful candidate should have strong business acumen and the ability to coordinate, implement, and sustain the credit control process through empowering and influencing.
Function: Finance/Administration
Facility: Head Office, JHB
Position: 2x Call Centre Credit Controller
Critical OutputsEnsuring accurate and efficient administration of the credit control function.Ensure all accounts are followed up in accordance with the working protocols.Includes the responsibility and functions for more than one business unit.Ensure that the age analysis is managed in accordance with Life Healthcare protocols, targets,





and objectives.Develop sound relationships with both internal and external customers including patients, funders, doctors, and private patients.Compliance with working procedures and quality requirements.Accurate processing of Refund payments accordingly.Effective verbal and written communication skills.Knowledge of Reconciliation.Must have an eye for details.RequirementsQualification – Grade 12.Must have 3 years and over credit control experience and Call Centre experience (either at a medical aid or in a hospital).Must have experience in the Healthcare environment.Ability to work within a pressurized environment.Understanding of the Private Healthcare industry, its challenges, and role players.Computer proficiency.Must have Call Centre Experience.CompetenciesProblem-solving, analysis, and judgement.Resilience.Engaging diversity.Verbal & written communication skills.Drive & energy.Building relationships.Customer responsiveness.Leading by example.Ethical behavior.Excellence orientation.Email: ******
Closing date: Friday, October 11, 2024






Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.

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▶️ 2X Call Centre Credit Controller
🖊️ Life Healthcare Group
📍 Johannesburg