12 Oct
Hollard Insurance
Johannesburg
Closing Date 2024/10/17Reference Number HOL241010-1Job Title Claims Specialist-Cape TownBusiness Unit Hollard InsureDepartment Construction & EngineeringJob Family Sales and DistributionJob Type Classification PermanentReporting To Claims ManagerNumber of Positions 1Location - Town / City ParktownLocation - Province GautengLocation - Country South AfricaJob Advert SummaryHello… an exciting new opportunity has just become available in our Insure, Specialist Lines. We are looking to recruit a Claims Specialist in the Construction & Engineering Team CPT.Role ObjectivesTo Manage all specialised claims assigned, within the set standards required by the company thus contributing to the productivity of the claims department.
Ensure all technical aspects for claims settlement are adhered to and Contribute to the growth and profitability of Hollard.Key ResponsibilitiesSpecialised C&E; claims; process all claims for corporate brokers and assist with the processing of large and complex losses.Assist with large loss notifications to ensure correct and timeous completion and distribution. Ensure large loss estimate are timeously raised. Assist with stakeholder management on large and complex losses. Diary management to support management of loss adjusters and other experts appointed on large and complex losses.Risk Management: Assist by communicating post loss findings to underwriting to support in reviews of bad risks, adverse findings and multi claimants.Problem solving: Assist Large Loss team leader with complex problems while ensuring adherence to standards & objectives.Reporting: Provide necessary reporting on financial and operational indicators relating to large and complex claims. Provide feedback (reporting)
to senior management on achievements, pending issues, problems, and suggested recommendations.Decision making: To make recommendations and take decisions on technical functions within mandate.Customer service: Technical advice and other assistance over and above the normal claim’s duties.Employee Growth: Take responsibility for your own career growth and have regular discussions with the relevant role playersRequired Knowledge And ExperienceSound understanding of commercial and industrial short-term insurance with at least 5 years’ experience in Construction & EngineeringFAIS and RE ComplianceSelf-management skills (can organise work, space,
time)Good communication skills (including writing and presentation skills)Relationship management skills (have the right approach with the right people)Negotiation skills (internal & external)Sound knowledge of MS Office (including Word, Excel, PowerPoint, Outlook)Self-motivated and Career orientatedKnowledge of the Core Business SystemEducational RequirementsMatricNQF 5 Insurance or Engineering qualification advantageousRE AdvantageousAll Hollard appointments are made in line with our DEI policy.Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion.?We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity).
These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.We proudly promote the “Hollard Way we work,” which is a combination hybrid work environment at this time.? We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you don’t meet all our selection criteria, we encourage you to apply!
▶️ Claims Specialist-Cape Town.
🖊️ Hollard Insurance
📍 Johannesburg