12 Oct
Cashbuild
Springs
DescriptionAbout the job General AssistantEnsure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.RequirementMinimum Grade 10 or NQF 3 and 1 (one) year work related experience orGrade 12 without related work experienceAbility to communicate in English and the dominant language spoken in the geographical area where the position is available.Valid South African ID or work permitAbility to perform basic calculations accurately.Must be willing to work shifts,
weekends and public holidaysMust be able to work under pressureCustomer ServiceAdvise and assist Customers on correct products and queries.Assist with and resolve Customer complaintsMerchandising StandardsBulk stock area to be merchandised safely and according to Store layout planMust ensure your area of responsibility is fully merchandised according to Store layout and planograms.HousekeepingEnsure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.Correct shelf price labelling within area of responsibility.Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers scheduleSafety (OHSA) RequirementsSafety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibilityEnsure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within StoreReport any discrepancies to the Store ManagerManage Stock LossReport damaged stock within area of responsibility to Store ManagerDrive for resultsAchieves set targets and completes work accurately and at the required standardDelivers best practice quality/ standards as established in the companyMakes an effort to follow through on commitmentsSolve ProblemsIdentifies problems and seeks root causeResolves problems and escalates issues accordinglyusing relevant information available in own department and operational work environment to resolve problemsMake DecisionsMakes decisions within framework of company policies and within set timelinesMakes decisions giving due consideration to consequences of the decision made in area of responsibilityImplements decisions made in line with agreed processes and policiesPlanPlans within framework of operationally/department policies and proceduresHandle PressureHandles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “CollaborateDemonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleaguesAble to deal with daily conflict situations effectivelyCommunicateDemonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company valuesEnsures relevant information is shared with appropriate stakeholders "
▶️ General Assistant
🖊️ Cashbuild
📍 Springs