11 Oct
Select Motor Recruitment
Johannesburg North
Reports to: Manager: Auto Fleet Sales
Remuneration: Market Related dependent on skill set, knowledge, and experience
Note: This is an EE Vacancy
Purpose Of The Job:
Our Client is looking for an experienced Passenger Vehicle Fleet & Rental Sales Controller to join their Team. You will be responsible for: Maximising the Fleet and Rental Sales Performance, Assisting the manager of the department in improving operational and administrative processes, Operational optimisation and relationship management with Fleet and Rental Customer, as well as within the Dealer Network, deploying sales policies and procedures and ensuring their application. Duties:
Sales Operations, Relationship Management and Performance
- Providing Fleet and Rental customers, as well as the Dealer network with a high level of service support to ensure customer satisfaction and optimisation of sales results
- Support the Dealer network terms of fleet sales and operations, in addition, assure that these are done according to recommendations (physical dealer organisation, implementation of materials, human means and commercial policy application, including the Fundamentals of Commercial activity)
Implementation, Communication and/or Monitoring of:
- Fleet and Rental sales results and profitability
- Fleet and Rental sales forecasts
- Marketing, advertising, and event activities
- Execution of incentives and promotions
- Maintenance of the corporate identity
- Monthly and quarterly sales targets
- Vehicle allocations and stock management
- Sales programmes and best practice initiatives
- Regular Customer and Dealer visits
- Ensure coherence in the deployment of all commercial activities
- Oversee logistic and operational processes to ensure timeous delivery of vehicle to customers, submission of paperwork, and receipt of payment from customers
- Ensure efficient of communication between the Customers, Dealer network and the different departments
- Ensure that the Dealer network adheres to Sales and Operational Standards
Sales Planning
- Provide feedback on customer order pipeline/forecasting requirements
- Assist with the management of stock order forecasting
- Management of inventories, ensuring effective application of available stocks
- Ensure effective co-ordination of sales promotions and campaigns on a regional basis
Market Intelligence / Reporting / Feedback
- Collate and report on competitor / retail activities in areas of responsibility
- Provide continuous feedback regarding Customer requirements and industry trends
Success Factors & Key Challenges
- Analysis of sales trends vs targets/market to identify opportunities and grow sales
- Monitor stock levels, customer demos, outstanding orders and other operational requirements
- Evaluate and determine requirements in terms of customer experience
- Monitor competitor’s activities and performance
- Gather relevant information to feedback and update management, as well as the sales and marketing department
Minimum Requirements
- Relevant Sales & Marketing or equivalent Tertiary qualification and advantage
- Minimum of 3 years’ experience in a relevant position as Fleet and Rental Sales Controller, within the Motor Industry
- An in depth understanding of Fleet and Rental sales, as well as the Motor Industry, with the ability to aid the growth and improvement of sales, Customer satisfaction, and Dealer operations
- Extensive local travel will be required with some nights away from home
- Flexibility and willingness to work outside of usual office hours
- Potential candidates may be required to undergo psychometric testing
- If you believe in “it is not in my job description”, it is probably not the position for you
- Motor Industry experience ESSENTIAL!!
*Only candidates that meet the criteria will be shortlisted and contacted
*If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
*Only candidates with Automotive Industry experience will be considered and contacted unless otherwise stipulated
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
https://selectmotor.co.za/job-application/
For further information please feel free to contact Debbie at Select Motor Recruitment
011 615 7747
Applications should be submitted no later than Saturday 12 October 2024.