Process Analyst - Gauteng, Vaal

Process Analyst - Gauteng, Vaal

Process Analyst - 12 Month Contract
Minimum Requirements:

- Matric [Grade 12]
- Minimum NQF 6; BCom Degree
- 2-3 years' business process management experience, with exposure to project management

Responsibilities:

- Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes.
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders' requirements are delivered.
- Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
- Anticipates consequences and adapts problem-solving based on continual feedback.






- Act speedily to resolve problems queries and complaints.
- Adapt communication styles to meet the needs of different audiences.
- Prepare and submit required reports within stipulated time-frames and provide feedback to management as required.
- Provide process updates as required by particular projects.
- Liaise with Legal Risk and Compliance teams to sign-off forms and documents.
- Ensure adherence to all relevant statutory requirements (e.g. Excon FAIS FICA etc).
- Adhere to company procedures and audit requirements.
- Document Risks and Controls in accordance with Company Standards and Framework.
- Assess process adherence and enable business to function within an adherence level in conjunction with Risk Audit and business.
- Be able to demonstrate a thorough understanding of the business and its processes to proactively identify problems and solutions.






- Analyse and interpret business needs and requirements to be able to translate these into understandable and effective business process documents including process diagrams and task-levelactivities within specified time frames.
- Ensure all process reference material is properly developed and maintained (e.g. on the intranet).
- Understand all relevant forms and documents and make changes to ensure all versions are current and up-to-date and stored in a single repository.
- Facilitate the prioritization of process enhancements and developments.
- Facilitate sessions with customers to identify process improvements.
- Ensure process innovation is implemented from idea generation through to execution.






- Analyse processes and forms and document Level 4 and Task level to produce Standard Operating Procedures (SOP).

Desired Skills:

- Process
- Analust
- Improvement Specialist

▶️ Process Analyst - Gauteng, Vaal
🖊️ Boardroom Appointments
📍 Gauteng