Chief Sales Officer

Chief Sales Officer

Company DescriptionCipherWave Business Solutions (Pty) Ltd, launched in 2010, is a leading Tier 1 ISP in Johannesburg, providing tailor-made, scalable CONNECTIVITY, VOICE, CLOUD, and SECURITY solutions. The company differentiates itself through quality service and customer engagement, backed by strong partnerships for global technology solutions. CipherWave Owns and Manages its network, cloud, and voice infrastructure, ensuring fast, reliable, and efficient service to South African businesses.Role DescriptionThe CSO will be responsible to lead and manage the sales team,





whilst driving the customer engagement model for existing CipherWave customers and partners Additionally the CSO will need to drive growth through the sales team in both the existing customer base as well as through acquiring new customers and partners.The CSO will report to the Chief Executive Officer and is required to work seamlessly across all business units across the CipherWave group of companies.Drive strategic sales in conjunction with the sales and product teamEnsuring a high touch point with all Key / Strategic CustomersManaging the entire sales business unitDriving a sales culture of customer engagement within the sales team (Helping the business through sales to exceed the expectations of our customers and partners)Ensuring the sales business unit has sufficient team coverage to execute on the sales goalsImplementing and maintaining sales KPI’sReporting on the sales teams performance against growth targets and in line with the businesses expectationsDriving a culture of sales enablement,





through identifying training improvements for the teamImplementing a sales incentive plan that encourages and rewards sales performanceWorking closely with marketing to drive campaigns that assist with improving product sales mixImproving on our partner programme that encourages a high touch point engagement with our partners which encourages partner loyalty to the brandImplementing a sales development plan to ensure the sales team members can develop and growImplement a sales model that aligns and helps to minimise customer churn through improved customer engagement, excellent communication, consultative product engagement & collaborative team engagementWork with marketing to improve customer and brand loyaltyCreating a sales development plan to ensure the sales team are equipped to engage on new products services and in a professional mannerDesired skills & experienceExperience in a Sales Leadership RoleExperience in the Telecoms or ICT Industry is a mustExcellent communicationAbility to work well across multiple teamsMust have a passion for the industryProficient in MS Office SuiteComfortable in providing and presenting reportsMinimum experience:Executive Management Experience EssentialMin 10 years’ experience in Sales with 5 Year in a leadership position, managing a sales teamSound knowledge of sales principals and best practises in salesSuccessful proven track record of performanceMust be well networkedMinimum qualification:Business Management Qualification, Degree or equivalentRelevant Sales / Sales Management Certification from accredited centre of learningAdditional requirements:Knowledge and Understanding of either Connectivity, Cloud, Voice, Security ProductsSA Telecommunications LandscapeExperiencing working on a CRM System (SalesForce , Quickbase or similar)Understanding of working with a reseller channel or a distribution channel

▶️ Chief Sales Officer
🖊️ CipherWave Business Solutions
📍 Johannesburg