10 Oct
Cpes
Woodmead
Introduction
We are looking for a dynamic indivdual who will provide training to internal and external stakeholders of the company to empower and equipt the team with the necessary product knowledge to stay competitive in the market. Idenfiying and fulfilling the training needs in order to propel the company closer to its goals, managing training performance of staff, and designing training material.
Duties & Responsibilities
- Assess training requirements within the organization through job analysis, sales data evaluation, and ongoing consultations with business managers.
- Coordinate with Human Resources on new employee onboarding, internal training for Head Office staff, and disciplinary matters.
- Design training programs that address both organizational objectives and the specific needs of the audience.
- Evaluate the effectiveness of training initiatives and develop improvement plans as required.
- Facilitate online training sessions for the Retail team, external stakeholders, and dealers.
- Conduct in-person training sessions as required.
- Create clear and concise training materials for educating internal staff and external partners, including PowerPoint presentations, videos, and PDFs.
- Assess and manage the training performance of Regional Managers, Area Managers, and Brand Ambassadors through evaluations and training audits.
- Onboard and evaluate new department staff to ensure a seamless integration into the organization.
- Engage with dealers, distributors, and network partners to discuss products and the brand.
- Collaborate closely with the Product team to develop and plan training strategies that align with business objectives.
- Plan and monitor the training schedule for each product launch.
- Meet with internal staff to identify their training needs and areas for improvement in the upcoming month.
- Manage, upskill, and assess the training needs of the Training team.
- Assist in managing the internal training platform.
- Coordinate with the Regional Headquarters in Egypt regarding training implementation and strategic plans.
- National travelling will be required to conduct regional training sessions and audits.
Desired Experience & Qualification
- Diploma/Degree in relevant field
- Min 3-5 years as a National Training Manager (Essential)
- Min 3 years training experience within the Mobile Telecommunication industry (Essential)
- 2 years as a Field Marketing Executive/ Regional Manager/Sales
- Own vehicle and valid driver license (Essential)
- Public Speaking
- Advanced Microsoft Office knowledge and skills
- Mobile Telecommunication industry knowledge
- Logical and Creative Thinking
- Content Creation (PowerPoint and Video)
- Strong interpersonal skills
- Strong problem solving skills
- Highly organised individual
- Must be able to effectively manage multiple tasks simultaneously
▶️ National Training Manager
🖊️ Cpes
📍 Woodmead