09 Oct
Standard Bank
Clanwilliam
Job details
Here’s how the job details align with your profile.
Job type
- Full-time
Location
Clanwilliam, Western Cape
Full job description
Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Western Cape, Cederberg, 16 Main Street, Clanwilliam
Job Type: Full-time
Job Ref ID: 80186659A-0001
Date Posted: 10/9/2024
Job Description
To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. To take demand from walk-in customer or any cash, sales and service-related matters,
whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the required parameters.
Qualifications
Minimum Qualifications
National Diploma (NQF6 FAIS recognized qualification)
Experience
3-4 years experience in branch processes, products and systems with sound understanding of bank policies.
Experience in the application of coaching techniques would be beneficial, as part of having led a team
Additional Information
Behavioral Competencies:
Challenging Ideas
Directing People
Understanding People
Exploring Possibilities
Following Procedures
Making Decisions
Producing Output
Articulating Information & Providing Insights
Technical Competencies:
Application & Submission Verification (Consumer Banking)
Banking Process & Procedures
Customer Acceptance & Review (Consumer Banking)
Customer Understanding ( Consumer Banking)
Processing
Product Knowledge (Consumer Banking)
Please note:
All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
▶️ Team Leader, Branch
🖊️ Standard Bank
📍 Clanwilliam